Description

• Ensure correct intake process is followed as per intake SOP and escalate timely of any discrepancies.
• Serve as the primary point of contact for incoming shipments, escalations of intake related issues and timely communication.
• Assist in workforce planning, including scheduling, task delegation, and workload balancing.
• Ensure correct weighing of shipment and reweigh and shipments as per customers’ requirements.
• Able to check on pallet serviceability, palletize shipments correctly and report on the buildup status as per Instructed by supervisor.
• Support shipments build ups as per guided flights allocations, as and when required.
• Coordinate with VC Agents on shipments that require special attention to VC or FAC prior to palletization.
• Transit sheds shipments processing, as per given instructions.
• Prepare daily reports on intake of shipments and share timely.
• Be point of customer experience, both internal and external customers.
• Champion company’s agendas on QHSE and KAIZEN
• Check and maintain quality data accuracy.
• Proactive in maintaining cool chain procedures.
• Any other duties as may be assigned from time to time.

Requirements

• “O” Level (KCSE C-)
• Further training on Cargo Handling Operations and DGR will be added advantage.
• Hands on experience of at least 2 (Two) years and above.
• Proficiency in Microsoft® Office Software (Excel®, Word, PowerPoint®, and others)
• Knowledge in Cargo wise