Job description
To provide complete and appropriate insurance solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
Principle Accountabilities
- Present, promote and sell products to existing and prospective customers.
- Establish, develop, and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling and continuously improve through feedback.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Deliver the agreed upon sales targets and outcomes within agreed timelines.
- Coordinate sales effort/activations with team members and other departments.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Any other duties as may be assigned from time to time.
Minimum Qualifications, Knowledge and Experience
- Diploma from a reputable institution. Bachelor’s degree or equivalent will be an added advantage.
- Certificate of proficiency in Insurance (COP).
- ACII or AIIK or progress towards the same will be an added advantage.
- Proven work experience as a Sales Representative.
- Excellent knowledge of MS Office.
- Ability to create and deliver presentations tailored to the audience needs.
Key Competencies and Skills
- Excellent communication, negotiation and interpersonal skills.
- Prioritizing, time management and organization skills.
- Ability to work under pressure.
- Excellent problem solving and decision-making skills.
- Knowledgeable with industry’s rules and regulations.
- Results driven and customer focused.
- Basic understanding of the insurance industry and products.
- Relationship management skills and openness to feedback.
