Job description

To provide complete and appropriate insurance solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Principle Accountabilities

• Present, promote and sell products to existing and prospective customers.
• Establish, develop, and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling and continuously improve through feedback.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Deliver the agreed upon sales targets and outcomes within agreed timelines.
• Coordinate sales effort/activations with team members and other departments.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Any other duties as may be assigned from time to time. 

Minimum Qualifications, Knowledge and Experience

• Diploma from a reputable institution. Bachelor’s degree or equivalent will be an added advantage.
• Certificate of proficiency in Insurance (COP).
• ACII or AIIK or progress towards the same will be an added advantage.
• Proven work experience as a Sales Representative.
• Excellent knowledge of MS Office.
• Ability to create and deliver presentations tailored to the audience needs.

Key Competencies and Skills

• Excellent communication, negotiation and interpersonal skills.
• Prioritizing, time management and organization skills.
• Ability to work under pressure.
• Excellent problem solving and decision-making skills.
• Knowledgeable with industry’s rules and regulations.
• Results driven and customer focused.
• Basic understanding of the insurance industry and products. 
• Relationship management skills and openness to feedback.