About the role

We are looking for a motivated IT Operations Intern to join our team and support the delivery of technology projects across the organisation. This role is ideal for someone interested in learning how IT operations and project management intersect—ensuring that critical systems run smoothly while projects are delivered on time, within scope, and with measurable impact.

You will gain hands-on experience working with IT operations processes, project planning tools, and cross-functional stakeholders. By the end of the internship, you’ll have exposure to both the technical and organisational aspects of IT project delivery.

Duties and Responsibilities

• Assist in planning, coordinating, and monitoring IT operations projects.
• Support project managers in maintaining project schedules, status reports, and documentation.
• Track deliverables and ensure follow-ups on action items with IT and business stakeholders.
• Help manage project management tools (e.g., Jira, Asana, Trello, or MS Project).
• Participate in IT change management processes, documenting risks and dependencies.
• Conduct research and prepare presentations on IT operations best practices and emerging trends.
• Provide administrative and logistical support for project meetings, including note-taking and progress tracking.
• Collaborate with IT team members on day-to-day operational activities as needed.

Skills and Experience

• Currently pursuing a degree or recently graduated in Information Systems, Computer Science, Business, or a related field.
• Strong interest in IT operations and project management.
• Excellent organisational, analytical, and communication skills.
• Comfortable with project management software and productivity tools (Excel, Google Workspace, MS Office).
• Ability to work collaboratively with both technical and non-technical team members.
• Eagerness to learn, adaptable, and detail-oriented.