Job Summary

To safeguard the organization’s personnel, assets, and operations by implementing a comprehensive, proactive, and efficient security framework. This role ensures the strategic allocation and management of the security budget, drives robust incident and crisis response, and leads fraud prevention initiatives through policy development and awareness training. By overseeing third-party teams, conducting security audits, and fostering collaboration with consultants and stakeholders, the manager aims to mitigate risks, maintain compliance, and enhance organizational resilience, thereby protecting the organization’s reputation and operational continuity.

Job Details

Budget Management and Oversight 

• Develop, manage, and monitor the security department’s annual budget, ensuring optimal resource allocation.
• Track expenditures to ensure compliance with approved budgets, addressing variances promptly.
• Maintain a contingency reserve for unforeseen expenses, such as emergency response or equipment upgrades.

Reporting and Performance Analysis 

• Prepare and deliver periodic reports on security operations, incidents, and budget performance for stakeholder review.
• Provide monthly internal updates and quarterly executive summaries, highlighting key metrics, trends, and actionable insights.
• Utilize data visualization tools to present clear, concise performance metrics.

Incident and Risk Management

• Oversee all security incidents posing risks to personnel or assets, ensuring swift resolution and documentation.
• Lead crisis and emergency response efforts in coordination with the Business Continuity Committee.
• Conduct post-incident analyses to identify root causes and implement preventive measures.

Fraud Prevention and Investigation 

• Review and manage all fraud-related cases, providing clear instructions to the Security and Investigations Consultant.
• Track case progress to ensure timely resolution and compliance with organizational policies.
• Lead proactive fraud prevention initiatives, including awareness training and policy recommendations to address vulnerabilities.

Third-Party Team Oversight 

• Supervise the activities of third-party teams, including:
  • Special Projects Team for complex tasks, such as difficult repossessions.
  • Gate Guarding Team to ensure consistent security at entry points.
  • Community Liaison Team to foster positive relations and address local concerns.
• Conduct regular performance reviews and ensure alignment with organizational security objectives.

Security Enhancement and Policy Development 

• Lead security audits to identify and mitigate risks across facilities and operations.
• Develop and implement policies for access control, surveillance, and other critical security measures.
• Drive continuous improvement through regular training, process updates, and adoption of best practices.

Coordination and Collaboration 

• Maintain regular communication with the Security and Investigations Consultant to align on priorities and outcomes.
• Collaborate with internal and external stakeholders to ensure cohesive security strategies and compliance with regulations.

Requirements

• Bachelor’s degree in a related field, 
• Professional certifications like CISSP, CISM, CFE are a plus
• 4 – 5 years of experience in security and fraud management
• Experience in the area of safety, fraud response and security
• Ability to work competently with Microsoft Office Suite tools (Excel/ Word/Forms/Power point)
• Experience working with Case Management and data analytics software is a plus