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Digital Intern (3 Months Contract) at Britam

Expired
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience Entry Level
Education Level Bachelor's Degree
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Opportunities Meet Aspirations

Digital Intern (3 Months Contract)  (2500004W)

Job Purpose and Key responsibilities

Job Purpose:

The Digital Assistant Intern provides direct support to the Digital Associate and Product Lead in executing day-to-day activities related to partner onboarding, leads management, campaign execution, and go-to-market activities. The role focuses on assisting with sales, administrative and operational support to ensure the smooth delivery of product strategies, stakeholder engagement and customer-focused initiatives.

Key responsibilities:

  • Assist with coordinating partner onboarding activities, ensuring all required documentation and processes are completed accurately.
  • Keep track of partner engagements and follow up on pending tasks.
  • Collaborate with the Product Lead to execute go-to-market strategies, including supporting marketing campaigns and promotional activities.
  • Track and report campaign performance indicators, identifying areas for success and improvement.
  • Manage and follow-up on leads generated through partner campaigns and activities.
  • Prepare summaries and updates on lead progress.
  • Gather and consolidate feedback from customers, stakeholders, and teams to support product improvement.
  • Facilitate communication and collaboration between the department and cross-functional teams, such as marketing, sales, and product development.
  • Prepare meeting notes, reports, and presentations for both internal and external stakeholders.
  • Serve as a point of contact for minor partner inquiries, escalating complex issues to the Product Lead.
  • Perform other assigned tasks in line with departmental and organizational objectives.

Knowledge, experience and qualifications required:

  • Bachelor’s degree in business, marketing, insurance, communication, or a related field.
  • Proven experience in sales and marketing is an added advantage.
  • Strong written and verbal communication skills.
  • Comfort with analyzing data and campaign performance metrics.
  • Excellent time management and organizational skills to handle multiple tasks.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other business tools.
  • Detail-oriented and proactive.
  • Adaptable and able to work in a fast-paced environment.
  • Customer-focused mindset.
  • Collaborative and team oriented.

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