• Location: Mombasa
• Reports to: Declaration/Bonds Manager

Role Profile

Supervisory role supporting the Bonds & Customs Manager to drive the company’s strategy through high-quality global trade and excise governance. Responsible for leading and coordinating Customs operations, including registration of entries, ensuring accurate declarations, and managing trade affairs across East Africa in a dynamic industry.

Key Responsibilities

• Provide effective management, leadership, mentorship and strategic direction to staff and in all customs operations.
• Processing of IDF applications through KENTRADE/ICMS systems.
• Supervise and organize the team in clearing, documentation and logistics for smooth running of operations in the system.
• Supervise Declaration teams as well as customs declarations on KRA systems for ensure accuracy and timeliness of the entries to avoid deferred costs or penalties.
• Compute taxes payable for raising proforma invoices for clients.
• Liaise with Shipping lines to get ETAs and approved manifest number to enable entry registration.
• Provide customers, internal and external, with accurate updates on their reports.
• Assisting in managing both the Imports & Exports processes.
• Effectively liaise with KIFWA, KEBS, KSB, CBK, SGS and other regulatory bodies to ensure the smooth flow of our business.
• Monitor KRA alert on bonding as well as all pre-alerts for all Sea-freight and Airfreight, Transit and Trans-shipments including Local and Transit imports and Exports by sea and road and forward the documents to the concerned parties.
• Share weekly reports.
• Ensure proper maintenance of all customs documents and all other related documents in the respective locations/sections as per the laid down procedures.
• Prompt attention to clients’ complaints within the stipulated timeframe, guiding clients on the required clearing documents and providing regular updates to customers.
• Advise both internal & external clients on applicable HS codes, tax rates, tax computations and customs requirements whenever the advice is sought.

Education & Experience

• A minimum of a Diploma in clearing & Forwarding, shipping, tax administration or any logistics related field from a recognized Institution. A Bachelor’s degree in Business field is an added advantage.
• A minimum of 7 years relevant experience with a minimum of 5 years in a Supervisory role.
• Must demonstrate effectiveness in holding conversations with customers and giving progress reports.
• Must demonstrate a thorough knowledge and understanding of customs legislation, tariffs, import/export documentation, customs clearance, bond management and customs declaration.
• Must demonstrate knowledge and understanding of clearing and forwarding regulations.
• Must be well conversant with port operations procedures.
• Must have good knowledge of government procedures relating to imports & exports.
• Knowledge of customs laws pertaining to Kenya, East Africa.
• Must demonstrate the ability to maintain good working relationships with all the stakeholders.
• Must demonstrate ability to work independently.
• Must demonstrate good supervision skills and be a good team player.
• Must be flexible in work habits and schedules.
• Must demonstrate high integrity and ethical practice.
• Must demonstrate commitment to operational effectiveness.
• Must have knowledge in use of MS office packages.

How to Apply

Interested candidates are encouraged to send applications to recruitment@mitchellcotts.co.ke Deadline: Friday December 5, 2025