SENIOR BUSINESS ANALYST, CLAIMS (SENIOR BUSINESS ANALYST 2), INSURANCE SECTION – GOVERNOR’S OFFICE
Closing Date: Wednesday, 24 Dec 2025 at 5.00 p.m.
Job Purpose
The Job holder is responsible for receiving, assessing, processing and managing insurance claims.
Key Duties and Responsibilities
Technical and Operational Responsibilities
- Receive, verify supporting documents and record Insurance claims.
- Register, maintain and update claim details.
- Provide professional advice and feedback on claims matters.
- Keeping detailed and accurate records for claims reported.
- Prepare and submit all information required by the insurer to process claims.
- Open and manage claim files and ensure all subsequent correspondences are properly filed.
- Track and monitor claim progress, keeping an updated record of pending, approved or settled claims.
- Prepare periodic reports on claims received, processed and settled.
- Prepare documents for disbursement of claim funds.
- Ensure adherence to Bank policies regarding Insurance.
- Maintain confidentiality of all claim-related information.
- Any other duties and responsibilities assigned from time to time.
Qualifications
- A Bachelor’s Degree in a Business-related field.
- Diploma in Insurance from a recognised institution.
- Membership of an Insurance professional body is an added advantage.
Work Experience
- At least three (3) years’ post qualification experience in an Insurance company or a busy Insurance firm, acting for Banks/Financial Institutions.