Relationship Manager – Business Banking ( Nairobi Branches)
HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Retail Banking Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
To sell Liabilities and Asset in order to grow the Branch Business.
Deadline: 2025-12-20
Category: Retail
Subsidiary: HFC
Principle Accountabilities
- Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
- Monitor Non performing loans and manage the same.
- Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
- Ensure optimum team productivity and identify training needs of the team.
- Cross selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
- Maintaining customer relations by regular contact to ensure customer satisfaction business continuity
- Review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
- Check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
- Analyze loan applications by interviewing the customers.
- Identify customers borrowing needs by interviewing so as to ensure selling of the right products.
Key Competencies and Skills
- Selling skills
- Analytical skills
- Negotiation skills
- Supervisory skills
- IT Skills
- Report writing
- Communication skills
- Product knowledge
Minimum Qualifications, Knowledge and Experience
- A Business related degree
- 3 years experience in the Banking Industry