Job Description
Technical support of the Bank’s Digital banking channels, Core banking and associated back end systems with a view to maintain high availability and excellent end user experience. Provide technical support for bank initiatives.
Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology, Computer Science, Telecommunications, Electrical Engineering or technical related field.
Cloud certifications are an added advantage e.g. AWS, Azure
Experience Required
3-4 years
- Understanding of system support and Incident management.
- Strong knowledge of operating systems i.e. Windows and Linux
- Experience working with databases e.g. Oracle, Mysql, MsSQL
- Experience working with basic technical T24 Core banking system e.g OFS scripting, understanding of core T24 modules.
- Ability to develop custom scripts or automation tools for application management.
- Experience or knowledge of Cloud Technology will be an added advantage.
- Experience on Security and Risk.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Generating Ideas
- Managing Tasks
- Producing Output
- Upholding Standards
Technical Competencies:
- Incident and Problem Management
- Application Support
- IT Program Management
- Service Management Processes
- Stakeholder Management
- Trouble Shooting
- IT Systems
- Configuration Management