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Relationship Manager, Institutional Banking- 2 Posts at National Bank of Kenya

Expired
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 4 years
Education Level Bachelor's Degree
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Opportunities Meet Aspirations

Position Scope:

Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking. This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and Insurance as applicable) to co-create business solutions-oriented value propositions.

Key Responsibilities:

  • Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
  • Relationship Management of Institutional Banking Customers.
  • Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
  • Customer Service Management: Enquiry/Complaint response and resolution within set standards
  • Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
  • Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
  • Maintain Institutional Banking Segment Business Operational Costs within approved budget
  • Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
  • Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and
  • Profitability within the Institutional Banking Sector of Corporate Banking.

Skills & Experience:

  • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
  • Master’s degree in a relevant field from a recognized institution is an added advantage.
  • Relevant certification in business development Finance or its equivalent is an added advantage.
  • 4-5 years’ banking experience in the Financial/banking sector, three (3) of which should be in Relationship Management Institutional banking within Corporate banking.
  • Track record of attaining targets of business growth and profitability in the financial services and banking sector.
  • Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
  • Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
  • Customer & Client Focused Innovation – able to meet the demands of internal and external customers
  • Meaningful Collaboration – Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
  • Entrepreneurial and Commercial thinking
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.
  • Excellent stakeholder management skills
  • Negotiation and Influencing skills

How to Apply

Send your CV and application letter showing how you meet the role requirement stated above to: Recruitment@nationalbank.co.ke by Friday, 30th January 2026, Indicate Name & Job Reference No. NBK/CORP/06/2026 on email subject.

Please note that applications received after the deadline will not be considered.

Only shortlisted candidates will be contacted for the next stage/s of the process.


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