Skip to content

Team Lead, Customer Experience Journey Design at Access Bank Kenya

Expired
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience Proven Experience
Education Level Bachelor's Degree
View More in Jobs
svg background up
Opportunities Meet Aspirations

Team Lead, Customer Experience Journey Design at Access Bank Kenya

Access Bank (Kenya) PLC is seeking a highly motivated and customer-focused professional to join its team as Team Lead, Customer Experience Journey Design.

This role is ideal for a leader who is passionate about designing exceptional customer experiences, driving customer-centric strategies, and optimizing end-to-end customer journeys across multiple touchpoints.

Key Responsibilities:

  • Lead the design and optimization of customer experience journeys
  • Drive customer-centric initiatives aligned with business strategy
  • Identify opportunities to enhance service delivery and customer satisfaction
  • Collaborate with cross-functional teams to improve customer touchpoints

How to Apply

Qualified candidates are invited to submit their CV and application via email to: TalentKenya@accessbankplc.com. Application Deadline: 28th January, 2026

Share This Post
Don't miss out on new jobs listing! Follow our channels Today WhatsApp Channel
Disclaimer Opened Career is a free job-posting website that does not charge applicants. We do not support recruitment agents or entities that demand money or favors to expedite the hiring process. Please use our platform responsibly and report any suspicious activity.
Why Opened Career
OUR OBJECTIVES
At Opened Career, we prioritize inclusivity, diversity, and equal opportunities for all individuals, regardless of their backgrounds or experiences. We believe in creating a level playing field where every candidate has the chance to showcase their skills and potential, and every employer has access to a diverse pool of qualified candidates.
CORE VALUES
Innovation
Integrity
Team Work
Excellence
Customer Focus
Professionalism
Filters & Sorting
Select Specialism