Premium Processing Analyst
Key Responsibilities
- Prompt processing and posting of funds across different lines notably Group Life, Retail Life and pension as well as other Non-premium Payments.
- Processing of New Mandates and Stoppages within the stipulated timelines
- Ensure databases for premium collections on direct debits and checkoffs are updated in line with Company Policy.
- Building quality relationships with Banks and employers aimed at timely Premium Collection.
- Communication with clients and employers on collection status
- Maintain data integrity by ensuring policy status is correct
- Monitor and coordinate clearance of Suspense within set guidelines
Qualifications
- Bachelor’s degree (Commerce, Economics, Statistics, Insurance options preferred)
- Progressing in Professional qualification in Insurance (ACII/FLMI), CPA or ACCA
Experience
- At least 2 years’ experience in the financial services sector
Competencies
- Timely processing of premium collections
- Timely launches of Mandates received from clients
- Timely resolution of all the queries raised for allocated Portfolio at any given point
- Timely submission of quality reports as assigned
- Ability to work with minimal supervision while managing competing tasks and priorities.
- In depth understanding of insurance operations and concepts
- Knowledge of insurance regulatory requirements
- Customer service skills