Account Management Lead

YOUR MISSION

Lead and develop a team of Account Managers to deliver outstanding results across strategic accounts. Own portfolio growth, strengthen partner relationships, and drive operational excellence while ensuring your team is prioritising effectively, managing time efficiently, and executing with impact. Use data-driven insights to guide decisions, unlock opportunities, and deliver measurable outcomes for both the business and partners.

THE JOURNEY

• Strategic Portfolio Ownership: Drive the commercial performance, revenue growth, and long-term profitability of the organization’s top-tier account portfolio.
• High-Impact Team Leadership: Manage and coach a team of Account Managers, setting clear performance standards and ensuring disciplined account coverage.
• Data-Driven Growth Strategy: Identify and unlock growth levers by translating complex data insights into actionable, long-term account strategies.
• Performance & KPI Management: Maintain rigorous forecasting and visibility by monitoring key KPIs to guide high-level commercial decision-making.
• Senior Stakeholder Engagement: Lead high-stakes negotiations and deliver structured, high-quality presentations to C-suite and senior-level partners.
• Cross-Functional Collaboration: Partner effectively across departments to execute strategic initiatives and ensure seamless partner support.
• Operational Autonomy: Exercise independent decision-making to set quarterly priorities and resource allocation within commercial guardrails.
• Balanced Value Creation: Align account-specific goals with broader company objectives to balance immediate targets with sustainable partner value.

WHAT YOU WILL BRING TO THE RIDE

• 5+ years of experience in Account Management, Key Accounts, or Commercial roles.
• Proven experience managing and developing teams.
• Experience owning large, revenue-critical portfolios.
• Experience in e-commerce, FMCG, or similar fast-paced commercial environments is a strong advantage.
• Highly autonomous and accountable.
• Strong analytical and problem-solving capabilities.
• Strategic thinker with strong execution discipline.
• Excellent presentation and communication skills

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.