Corporate Relationship Officer – Nairobi at Bank of Africa Kenya

Bank of Africa Kenya has an exciting opportunity in our Corporate Banking Department.

Deadline: March 14, 2026

Responsibilities and Accountabilities

Credit Application file set up and follow up.
Collect and analyze customers or prospect financial statements and other documents.
Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.
Sets up dashboards on commercial performance and risk on customers, and timely reporting of downgraded situations to the Relationship Manager.
Provides performance dashboards to the Relationship manager including business opportunities that contribute to the overall growth of the portfolio.
Identify opportunities to cross sell the Bank’s various products.
Shadowing the Relationship Manager in managing the portfolio.
Analysis of the real needs of customer and checks consistency of requested and proposed facilities.
Ensures retention of clients while enriching and updating prospect databases.
Identify opportunities to meet customer needs and for cross sell.
Follow up on customer complaint/s and ensures delivery within Service Level Agreements and procedures.
Counterparty Risk Contribution : Updates time schedules of customer files: KYC information, call reports, maturities, completion of security documentation, insurances, rates and loan instalment arrears.
End to end credit approval process.
Monitoring of Covenants- Ensure that all the post drawdown covenants are met by customers.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

4 years Banking Experience, the last 2 of which should be in role in business development and/or credit.
Strong credit skills and good understanding of SME and Corporate Banking Products.
A Bachelor’s degree in Business Studies or similar area.

Competencies and Attributes.

Leadership – provides advise and support the Bank/Branch and operations teams in ensuring proper customer management and customer satisfaction.
Communication Skills (Verbal & Written) and Presentation skills – ability to articulate clearly to clients on the various products and solutions to meet their needs.
Stakeholder Management – demonstrate interpersonal skills in the identification, analysis, and planning of actions to communicate with, negotiate with and influence various stakeholders.
Adaptability – Ability to adapt quickly to new and diverse environments including economic and sectoral changes affecting the business industry.
Emotional Intelligence – the ability to understand and manage own emotions, team, and various stakeholders including managing conflict.
Analytical Skills – ability to analyze client financial information for decision making by the relevant stakeholders.

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