About the role
Burn is looking for a Senior Team Lead (TL) – Electric, who is responsible for delivering cluster sales targets through disciplined field execution, agent productivity management, and daily performance control. The TL drives frontline execution excellence, ensures optimal deployment of sales resources, and maintains high productivity standards within the cluster, in alignment with regional commercial direction. This role directly contributes to revenue generation and is accountable for achieving cluster-level monthly and annual targets.
Duties and Responsibilities
- Cluster Revenue Delivery
- Deliver assigned monthly and weekly cluster sales targets.
- Drive Daily Run Rate (DRR) performance across agents.
- Track daily sales and proactively close performance gaps.
- Ensure strong early-week momentum and end-of-month push discipline.
- Agent Productivity and performance management
- Recruit, onboard, and manage sales agents within the cluster.
- Enforce minimum productivity thresholds.
- Conduct weekly one-on-ones and performance reviews.
- Implement structured improvement plans for underperforming agents.
- Recommend non-renewal where performance remains below threshold.
- Field Deployment and Planning
- Develop and implement weekly field deployment plans (PJP).
- Ensure optimal coverage of high-potential shops and areas.
- Monitor attendance, activity levels, and conversion performance.
- Ensure time allocation aligns with sales priorities.
- Channel Execution
- Execute assigned sales models (Project Alpha, Agent Model, etc.) within cluster.
- Ensure compliance with commercial rollout plans.
- Support promotional activities and activation events.
- Escalate field challenges impacting scalability.
- Stock & Operational Discipline
- Monitor cluster stock levels and prevent stock-outs or overstocking.
- Ensure swap processes are properly managed and documented.
- Maintain stock reconciliation discipline.
- Coordinate closely with logistics for replenishment planning.
- Reporting & Insights
- Provide accurate daily and weekly performance reports.
- Track agent-level productivity metrics.
- Identify local market insights and share with RSM.
- Maintain data integrity across systems.
Skills and Experience
- Field leadership
- Performance coaching
- Data discipline
- Execution focus
- Accountability enforcement
- Problem-solving under pressure.