Quality Assurance (QA) Engineer
About Turaco
It is urgent to find a way to insure the uninsured. Turaco’s mission is to relieve people from the fear of financial shocks. Our vision is to insure one billion people, effectively doubling the global number of insured individuals.
Turaco is a rapidly growing financial services start-up in Africa, introducing a new insurance model aimed at emerging customers. We provide subscription-based insurance for the mass market, bundled with everyday transactions that people already engage in. We partner with companies serving emerging consumers to deliver affordable insurance products that genuinely enhance people’s lives. At Turaco, we prioritize simplicity, communication, and transparency while striving to transform how insurance operates. We are in the claims-paying business.
Turaco values diversity and inclusion in the workplace. We’re building a team where our differences enhance and strengthen us. We strictly prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Since our launch in February 2019, Turaco has attracted a cumulative total of 5 million end users. We are experiencing rapid growth and are looking for team members who can evolve alongside us. To learn more, visit www.turaco.insure.
Technology at Turaco
Turaco’s in-house tech platform powers all insurance operations, including claims processing, insurance pricing, customer onboarding, and communications. This core platform and several complementary tech products are maintained by our tech team, which comprises software engineers, data scientists/engineers, QA analysts, and product managers.
Our core tech stack uses Java with Spring Boot for the back-end, React for the front-end, and Postgres as the primary database engine. We run our services on AWS in a microservices architecture using Kubernetes.
About the Role
The Quality Assurance Engineer at Turaco will ensure our digital insurance platforms are reliable, secure, and deliver a seamless customer experience at scale. They design and execute manual and automated tests to catch issues early and maintain high product quality. Partnering closely with Product and Engineering, they embed quality into every release while enabling rapid, confident product innovation.
Key Roles & Responsibilities:
- Define and execute comprehensive test plans across front-end and backend systems.
- Build and maintain automated test suites integrated into CI/CD pipelines
- Perform manual and automated testing to ensure the functionality and quality of software products
- Collaborate with engineers to identify, document, and resolve defects early
- Continuously improve QA processes, tools, and quality metrics
- Perform risk-based testing, identifying high-impact edge cases before they reach customers
- Partner with engineers in code reviews, system design discussions, and release planning
- Define and track quality metrics (defect leakage, test coverage, release confidence)
- Proactively surface systemic issues and drive root-cause analysis and long-term fixes
- Champion customer experience by validating real-world usage, scale, and failure scenarios
- Conduct security assessments and testing of software applications to identify vulnerabilities and potential security risks.
- Collaborate with development and Product teams to implement appropriate security measures and best practices throughout the software development life cycle.
- Develop and maintain software security standards, policies, and procedures.
- Ensure compliance with industry standards and regulations related to software security.
- Review IT security and API documentation shared by potential partners prior to implementation.
- Analyze test results and identify areas for improvement
- Stay up-to-date with the latest software development, quality assurance, and security testing trends and technologies
Key Qualifications & Your Profile:
- Bachelor’s degree in Computer Science or related field.
- 3+ years of experience in QA or Software Engineering in Test, ideally within high-scale product environments
- Strong hands-on expertise in test automation (API, backend, and UI) using modern frameworks and scripting languages
- Experience integrating automated testing into CI/CD pipelines and modern DevOps workflows
- Experience with software development life cycle (SDLC) methodologies and practices.
- Strong analytical mindset with excellent debugging and root-cause analysis skills
- High ownership mindset, you treat product quality and customer trust as personal responsibility
- Familiarity with security tools such as static and dynamic code analysis tools, vulnerability scanners, and penetration testing tools.
- Strong knowledge of software testing tools and methodologies.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.