Job Purpose:

The role holder will be responsible to manage and drive top-line profitable growth in Sales to direct clients, Brokers and Independent Financial Agents in Asian markets by identifying and developing new business opportunities and building and maintaining client relationships.

Key responsibilities

• Secure new GI business through intermediaries. 
• Retain existing GI business as per set objectives.
• Maintain excellent customer service to intermediaries and clients. 
• Service existing business and resolve customer complaints. 
• Follow up on renewals for general insurance business.
• Forward proposal forms to underwriting department.
• Follow up premium collections for GI clients.
• Prepare weekly and daily reports as required.
• Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk. 
• Respond to customer and client enquiries.
• Follow up on commissions and claims issues emanating from intermediaries.
• Recruitment of intermediaries as per set objectives.
• Conversion of FA’s and IFA’S  in the market to ensure all are placing general insurance business.
• Continuous execution of initiatives and strategies per market to ensure meeting of set objectives and reviewing them where need be. 
• Training of intermediaries on general insurance products and submitting training schedules to supervisors. 
• Use authorized incentive scheme to bring in new business through training intermediaries on the same and marketing it. 
• Creating strategic partnerships with intermediaries for maximum business support. 
• Sharing of market intelligence with supervisor.
• Work closely with underwriter and branch manager and other lines of business to achieve set objectives
• Delegated Authority: As per the approved delegated authority matrix 

Knowledge, experience and qualifications required:

• Bachelors’ degree in a business-related field.
• Professional qualification in Insurance (DIP ACII, DIP IIK, ACII, IIK).
• 3-6 year’s relevant experience in the insurance industry.
• Hands on experience in handling Asian Markets preferred.