Purpose of the Job

This position is responsible for identifying and developing new business opportunities, building and maintaining relationships with clients, and implementing strategies to increase company revenue and market presence. The job holder will also be responsible to increase number of primary mortgage lenders accessing refinance services, drive product development to meet lender requirements, and foster strong relationships within the industry.

Duties and Responsibilities

The duties and responsibilities are as follows:

• Conduct market research to identify trends, new business opportunities, competitive landscape in the mortgage refinance sector.
• Analyze market trends to inform business strategies
• Identify and engage with Primary Mortgage Lenders (PML) to promote mortgage refinance services.
• Build and maintain strong relationships with primary mortgage lenders to understand their needs and drive uptake of refinancing.
• Collaborate with internal teams to develop and tailor refinance products that meet the specific requirements of mortgage lenders.
• Develop and implement effective mortgage refinancing strategies to achieve business growth and targets thus drive profitability.
• Provide regular reports on business development activities, market insights, and performance metrics.
• Establish and maintain relationships with clients, partners, and stakeholders.
• Prepare and deliver business proposals and presentations to potential PMLs.
• Negotiate and close business deals that promote sustained revenue.
• Provide regular updates to senior management on business development activities and progress.
• Ensure compliance with KMRCs credit policies, regulatory requirements and best practice in monitoring and control of refinancing portfolio.

Key Results Areas:

The jobholders accountability areas are as follows:

• Submission of accurate, timely and relevant reports
• Continuous process improvement of services through efficient working
• Enforcement of relevant guidelines, rules and regulations
• Ensure customer satisfaction for services offered by the department.

Knowledge and Skills Required

The jobholder must possess:

• Bachelors degree in a Business, Finance, Marketing or Business-related field
• A member of a relevant professional body or its equivalent.
• Minimum three (3) years experience in in business development, sales, or a related role in a financial institution.
• Proven experience in business development, sales, or relationship management within the mortgage or financial services industry.
• Strong understanding of mortgage refinance processes and products.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.
• Must demonstrate high integrity and ethical practice.
• Must be a team player who is able to work cordially in teams;
• Must demonstrate ability to multitask.
• Must demonstrate commitment to operational effectiveness;
• Should have ability to solve problems by applying relevant business knowledge;
• Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals.