Job Summary

Reporting to the ICT Manager, the Network Administrator will be responsible for the day-to-day management of the Sacco’s Wide Area Network (WAN) and Local Area Network (LAN). This role oversees critical network infrastructure, including firewalls, switches, routers, and wireless systems, as well as the Call Centre platform. The successful candidate will also serve as the Team Lead for license renewals and new infrastructure projects.

Key Tasks and Responsibilities

• Infrastructure Management: Maintain and monitor a multi-vendor environment consisting of Cisco, Juniper, and Arista switches to ensure high availability.
• Security & Compliance: Manage and configure Fortinet Firewalls, WAF, NAC, and SDWAN solutions to protect against security attacks.
• Web Security: Oversee Cloudflare Security configurations for all internet-facing systems and manage SSL certificates and other cybersecurity protocols.
• Monitoring & Reporting: Utilize ManageEngine OpManager for network device reporting and real-time LAN/WAN monitoring.
• External Integrations: Manage technical integrations between Stima Sacco and external partners, including Mobile Money (Safaricom/Airtel/Telkom) configurations.
• Operational Services: Manage DHCP, DNS services, and maintain detailed inventories of all network equipment and maintenance schedules.
• Backup & Disaster Recovery: Ensure routine backups of all network configurations and carry out firmware/software upgrades to maintain system integrity.
• Technical Support: Provide level 2 support to Sacco staff and resolve faults or service-affecting conditions.
• Project Leadership: Lead the implementation of new ICT development projects and manage the lifecycle of software and hardware license renewals.
• Audit and Risk Issue Management: Addressing Audit and Risk issues as raised from time to time.
• Other Roles: Performing any other role as assigned from time to time.

Academic Qualifications

• Bachelor’s degree in Computer Science or Information Technology
• Must have relevant professional qualification. (Minimum CCNP, Fortinet NSE4, Cybersecurity certificates)
• Should be a member of a relevant professional body

Experience

• At least 6 years of relevant experience in a complex network environment
• Proven experience managing SDWAN, WAF, and multi-vendor switching environments