Role: Executive Assistant to the CEO
Reports to: The CEO or her designate
Location: Nairobi

Are you a proactive, detail-oriented professional who thrives at the centre of fast-moving organisations, we’d love to hear from you!

About Living Goods:
Living Goods (LG) is a leading non-profit organization innovatively transforming the health of vulnerable communities. Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to their neighbors’ doorsteps. These CHWs also earn meaningful compensation and enhance their stature in the process, reinforcing a virtuous cycle of trust.

The organization prides itself in its agile and quick-footed approach and has embedded experimentation, innovation, and research into its DNA. Additionally, Living Goods pushes itself to account for quantifiable and aggressive targets designed to drive health impact. It is this high performance and innovative culture that has pushed LG to learn, adapt, and optimize its approaches in cases where targets aren’t achieved or when local circumstances change. Consequently, the organization and its impact on the lives of the most vulnerable and underprivileged groups has attracted incredible talent from a multiplicity of backgrounds, expertise, race, and cultures as it grows and expands its footprint.

The Opportunity:
The Executive Assistant plays a critical role in supporting the CEO and the Global leadership team. This role drives internal communication efforts, designs and delivers documents and reports, organizes meetings and events, and provides administrative support to the leadership team. In this role, you will work with the Global Leadership team which is based in different locations across the world including San Francisco, Ouagadougou, Nairobi, and Kampala on various assignments including innovative projects. This is an exciting and challenging role, and an investment in your professional development.

Roles and Responsibilities:

• Administrative support: Manage the CEO’s diary and appointment schedule by planning and scheduling meetings, conferences, and teleconferences, and organize complex travel agendas. Provide administrative support to the leadership team. Process the CEO’s expenses and other administrative items.
• Office management:  Ensure that the Global office has all that is required for seamless operations.  Partner with the P&C team to implement and maintain workplace policies as necessary.  Provide general support to the CEO’s visitors and help create a positive, friendly office environment.
• Meeting and Events Management: Responsible for the seamless coordination of Board meetings and Global Executive Team meetings. Plans, coordinates, and executes virtual and physical Global Office all-team meetings, team building sessions, executive team retreats, and other events as needed.
• Design documents: Develop and edit attractive memos, briefing papers, and presentations.
• Performance tracking: Trends/insights analysis with inputs from the Global leadership team to support the overall delivery of work plans.
• Internal communication: Working closely with the CEO and in collaboration with the Group Communications team, play a key role in internal communication. Ensures communication from the CEO is dispatched on time, takes notes during meetings, and that responses to varied audiences are met.
• Organize information: Develop and maintain document management (physical and digital filing and retrieval system). Suggest efficient ways to run the Kenya Global office and troubleshoot malfunctions.
• Board Support and Liaison: Act as a primary point of contact and liaison between the executive team and the Board of Directors, ensuring smooth communication and information flow.

Essential Qualifications, Experience & Attributes:

• Background. Undergraduate. 3+ years in a fast-paced working environment. Experience working in a consulting organization or similar environment handling multiple projects and clients. Background relevant to the operations of Living Goods gained in either the private, public, or NGO sectors.
• Analytical skills: An analytical mindset.
• Communication & Influencing: Experienced at preparing communication materials (PowerPoint, Word documents, email correspondence that meets Board-level standards) and effectively sharing these – both verbally and in writing in English.  
• Planning and Organizational skills:  People can rely on you because you can develop the engine that runs the Global CEO office. You will keep the leadership team true to governance routines and are good at keeping calendars and timelines.  You keep a tight ship and up-to-date to-do lists. You like to get the details right.
• Collaboration and team effectiveness: Build team effectiveness and work collaboratively in a Global team environment.
• People and info junkie:  Once you join an organization you become a sponge, soaking up information quickly.  You enjoy getting to learn the inner workings of an organization and meeting and getting to know employees at all levels. 
• Discretion:  You are a consummate professional.  You have an intuitive feel for sensitive situations, and you respect confidentiality.
• Multitasks: You’re able to juggle multiple tasks at once while ‘staying calm and carrying on. You think strategically, handle ambiguity and work well in a multicultural environment.
• Bilingual in French is a plus.