Job Summary
To support growing digital transformation, product delivery demands, system support, general IT operations, and project implementation.
Job Description
- Business process documentation and mapping (As-Is / To-Be workflows) for digital transformation and related automation initiatives
- Stakeholder research, persona development, and customer journey mapping to support human-centred design practices
- Backlog management support – maintaining sprint documentation, status reports, and deliverable tracking across active product workstreams
- Preparation of presentation decks, reports, and artefacts for steering committees and stakeholder review sessions
- Market and internal research to inform product decisions and benchmark against industry best practice
- Support in change management activities, adoption tracking, and post-go-live feedback coordination
- Coordination and follow-through on action items arising from project meetings and stakeholder engagements
Education & Qualification Required:
- The ideal candidates must have a bachelor’s degree or equivalent qualification with at least a Second-class upper honour; and must have completed their qualification within the last one year or is scheduled to complete on or before April 2026.
- Qualification in the following disciplines: Computer Science, Software Engineering & Cloud Computing/related disciplines.
- Candidates with certifications in Agile, Artificial Intelligence, Software Development are similarly required.
- Should be 25 years and below.
Education
- Further Education and Training Certificate (FETC): Human and Social Studies (Required)