Job Summary

Implementing business development strategy to drive loan portfolio growth and quality by marketing organization’s products and services to achieve the set goals in line with business objectives.

KEY DELIVERABLES FOR THIS POSITION (K.P.I’s)

• Deliver Assigned Set Targets 
• Deliver loan Portfolio growth 
• Manage portfolio quality 
• Service Delivery

KEY RESPONSIBILITIES

• Implementing the Business Development strategy and plans for the assigned portfolio and targets while ensuring adherence to policies and processes for delivery of targets.
• Managing risks to achieve a quality portfolio in line with set targets through client training, loan appraisal, portfolio management, loan repayment and follow-up. 
• Ensuring that all deposits have been apportioned as per customers’ payment within the stipulated time.
• Carrying out a market analysis for the assigned area to identify potential customers.
• Creating awareness through marketing activities including promotion & outreach programs to generate leads and conversions.
• Carrying out customer screening, recruitment, training and evaluation in the targeted markets.
• Carrying out loan appraisal, assessment and loan processing in line with the credit policy. 
• Ensuring service delivery through regular group/customer visits, turn around, customer feedback, loan progress and repayment plans for sustained relationship and customer satisfaction.
• Preparing daily group status reports and sharing with the branch team for branch health and sustainability.
• Identifying & recommending best practices for innovation to ensure new & improved processes, products and services. 
• Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.