Account Management Lead at Glovo

THE JOURNEY

Build and maintain relationships with Top Glovo’s Partners in the country – establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
Draw and execute plans, making your partners grow through deep technical understanding of Q-commerce delivery model, marketing activations and assortment performance (e.g., selling items, Average Order Value, Conversion Rate, etc.)
Be responsible for our partners business performance, analyze their main KPIs and ensure growth
Prepare reports and dashboards to present to partners / use as source of operational improvements
Get feedback from our partners and translate it into product, marketing and operations improvement
Onboard new partners on our platform by providing them all the necessary tools and information
Meet monthly and quarterly objectives defined by the company
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Report to the Head of Q-commerce

WHAT YOU WILL BRING TO THE RIDE

5+ years of experience in managing large corporate accounts, with multiple stakeholders and objectives
Knowledge of the Retail & Grocery industry is a significant plus
Passion for technology, tools, and technical solutions to problems is highly appreciated
Proactive, organized, and obsessed with detail and accuracy
Problem solving with high analytical and commercial skills
Have excellent communication and negotiation skills
Autonomous and self motivated who is able to work in a highly demanding environment
Computer literate; good knowledge of Google Docs, MS Office and Salesforce
Full proficiency in English is a must

Opened Career