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Aftersale Service Officer at Kilimall

posted 15 hours ago
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 2 years
Education Level Bachelor's Degree
View More in Jobs > Sales & Marketing
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Opportunities Meet Aspirations

Job Responsibilities

Requirements

  • Thoroughly inspect products for defects, damages, and functional issues.
  • Minimum of 1 year of experience in aftersales qual- ity inspection, field service, or related field.
  • Strong understanding of electronics and familiarity with basic repair and maintenance techniques.
  • Perform comprehensive tests to verify product functionality and adherence to specifications.
  • Interact with customers to resolve issues, provide technical support, and ensure satisfaction.
  • Accurately record inspection results and customer interactions in our database.
  • Excellent verbal and written communication skills to effectively interact with customers and team members.
  • Ability to identify and troubleshoot issues, and im- plement solutions.
  • Proficiency in Microsoft Office Suite and other rele- vant software.
  • A commitment to providing exceptional customer service.

How to Apply:

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading by by 25th August 2025 Please state your current and expected remuneration in your CV.
Due to the high volume of applications received, only shortlisted candidates will be contacted.


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