Nairobi Kenya

MAIN PURPOSE

To conduct periode Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the Chicken inn brand for all starres in the assigned region. Ensuring that service, product quality, and uperational standards are met.

KEY ACCOUNTABILITIES

• Ensures all stores are adhering to and implementing the Brand Standard Operating Procedures (SOPs), ensuring the brand integrity is always maintainec.
• Ensures all staff are brand certified,
• Conducts in-house Brand SOP skis training, new products, and procedures and respective modules as assigned from time to time.
• Conducts on job instere follow-up training as per agreed monthly schedules and comperchce audit results.
• Ensures all products and procedures are according to the brand specifications and holos Operations and
• Central Kitchen accountable for deviations.
• Assists the assigned stores in achieving the set financial targets and customer courts.
• Identiñes trends and challenges within the brand, area, or specific stores and advises comective action
• Conducts training needs analysis through customer feedback forums and brand evaluations.
• Supports Marker Operations with the opening of all new stores
• Carries out periodic stere management assessments to ensure the right type of Managers are in place
• Conducts compliance audits for every stare and produce reports on a monthly basis.
• Draws up and ensure the action List is implemented and completed as per agreed timeünes
• Assists in the implementation of NPD In assigned areas
• Ensure successful implementation of new products and monitoring performarice thereot
• Produce respective periodic training reparts as will be agreed upon and requested from time to time

QUALIFICATIONS SKILLS AND COMPETENCIES

• Minimum of Diploma in Tourism and Hospitality Management or equivalent..
• Possess 2-3 years in a food, hotel and catering industry or similar related position,
• Possess outstanding presentation, facilitation, and public speaking skills
• Good communication sillus verbal, wrnsen and interpersonal with a sound cominand of the English language
• Managerial and leadership abilities, with the expertise to set the example
• Passionate, energetic, trustworthy & self-motivated individual with a strong & confident personality
• Must be patient, and art active listener.
• Must be able to work in high pressured environments & be flexible to the needs of the Business
• Good time management, with decent organisational & planning tille
• Takes pride in personal appearance and hygiene.
• le self-driven & pro-active.
• Sound computer knowledge
• A flexible team player with the ability to work successfully in a matrox nierarchical environment

How to Apply

Please email a copy of your CV to: recruitment@za-simbisa.com Closing Date for all applications is 22 July 2025