Purpose
- Processing of customer refunds and staff claims, updating of vendor bank accounts, raising receipts for customer payments and preparation of bank reconciliations whilst ensuring adherence to agreed SLAs and internal controls.
Responsibilities
- Processing of customer refunds on a timely basis ensuring accuracy and observing the control requirement.
- Processing staff payments on a timely basis in compliance with agreed payments cycle and ensuring validity of requests before processing.
- Prompt resolution of queries from internal and external customers.
- Perform payment runs in CitiDirect and other company banking platforms to ensure timely vendor payments.
- Setting up of Vendor bank account details in Oracle Financials in compliance with the controls set and ensuring perfection of documentation prior to the set up.
- Executing the funding processes and cash management processes by sending out letters/communication to banks on transfer of funds as and when required with liaison with Outstation Accountants.
- Preparing bank reconciliations and resolving reconciling items within set timelines.
- Generate receipts for all collections to ensure completeness and accuracy of financial records.
Skills
- Customer insight
- Team player
- Result oriented
- Personal Motivation
- Critical thinking
Qualifications
- Degree in Accounting or Finance or business Field.
- CPA Section III or equivalent ACCA.
- At least one year of practical experience in Finance in a busy Organization.
- Exposure to use of accounting systems.
- Proficiency in MS Excel/Spreadsheet.
Additional Information
- Timeliness and accuracy
- Customer complaints
- Age of outstanding transactions in bank reconciliations