BSS Engineer (Greater Western)

Job Description

Reporting to the Manager, Regional Networks Implementation & Operations the position holder will be involved in the Radio Access Network elements fault clearance to ensure availability of 99.8%, average NUR of less than 10min per week, and proper preventive maintenance of the Radio Access network, transmission equipment and the related power supply in owned sites. The role will be based in Migori County.

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
• Maintenance of BTSes within the assigned cluster to achieve RAN availability of >99.80%
• Support and maintain energy efficiency initiatives and power equipment.  
• Review cluster level RAN upgrade plans and flag potential risk to service and EHS.
• Handle Customer Complains within the assigned Cluster.  
• Manage maintenance and rollout MSPs within cluster to ensure EHS adherence and quality workmanship.
• Manage site Costs and maintain H&S standards for the assigned BTSes.  
• Acceptance of new elements within the Radio Network infrastructure.
• Share commercial & technical insights at cluster level.
• Support optimization initiatives aimed at delivering cluster level network NPS, CA target, CSSR, CDR, MOS, Dl & UL throughput targets and managing customer complaints.
• Participate in RAN, Transmission, power hardware and software upgrades.
• Escalate persistent RAN faults to support teams and track for closure.  
• Automate routine tasks.

Qualifications

• Undergraduate degree in either Electrical, Telecommunications Engineering or equivalent from a reputable institution.
• Experience in data analytics and coding will be an added advantage.
• 1 year telecommunications experience in GSM related field;  
• 1 year valid Driving License.