Job Summary
The role holder will be responsible for the management and growth of relationship between Heritage and its brokers in order to drive sales through the channel.
Key Responsibilities
- Identify broker business opportunities, negotiate and close business deals within the company quality business guidelines to increase the market share.
- Participate in the implementation of sales strategy for broker business channel
- Provide accurate and competitive quotations for all the products lines and ensure they are delivered promptly to brokers and prospective clients.
- Conduct continuous product training for brokers in order to ensure product knowledge and professionalism is upheld and clients are advised appropriately to avoid misrepresentation
- Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
- Conduct broker and clients meetings and run detailed illustrations to introduce them to new and existing general insurance products.
- Proactively build long standing relationships with brokers in defined territories and national market
- Monitor brokers’ preferences to determine focus of sales efforts Prepare timely, accurate and informative reports on the performance of broker business channel to management for decision making
- Conduct market research and intelligence for improved service delivery to clients
- Manage quality of broker business, productivity and overall sales performance
- Drive achievement of the annual, quarterly and monthly production budget and recruitment targets.
- Ensure the company works only with properly licensed brokers with ethical practices
- Exploit synergy with other Group companies to grow business
- Ensure credit control policy is adhered to in respect to business onboarded
- Continuously liaise with ICT to ensure that the S&D module in PAS works in a robust and efficient way for delivery of the department’s objectives
- Help manage existing clients and ensure they stay satisfied and positive by offering solutions and services that meet or predict the clients’ future needs to ensure business retention
- Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution
- Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.
Qualifications
- Bachelor’s degree in Insurance, Marketing or other business-related discipline
- Progress towards Diploma in Insurance (ACII or AIIK)
Experience
- 6-8 years’ experience in sales and marketing of general insurance products
Competencies
- Sales and marketing skills
- Managing and executing strategy
- In depth understanding of insurance operations and concepts
- Knowledge of insurance regulatory requirements
- Knowledge of underwriting processes, procedures and concepts
- Insurance product knowledge
- Stakeholder management skills
- Formulating strategies and concepts
- Entrepreneurial and commercial thinking
- Planning and organizing
- Relating and networking
- Working with people
- Adapting and responding to change
- Deciding and initiating action
- Persuading and influencing
- Presenting and communicating information