Key Responsibilities
Sales Support:
- Assist the sales team in generating leads and acquiring new clients.
- Coordinate with sales representatives to generate campaigns, plan events that generate leads that will increase the customer base
- Prepare marketing documents, content and branding materials, designs and presentations that align to the brand.
- Maintain accurate records of campaign activities, including client interactions, conversions, ROI, and opportunities
Client Relationship Management:
- Serve as a support in addressing client needs and providing the marketing support in addressing these needs; timely updates, communication and any PR material needed.
- Build and maintain strong relationships with existing clients through the field sales team to ensure client satisfaction and retention.
- Conduct regular follow-ups with clients to gather feedback and identify opportunities for upselling or cross-selling.
Sales Process Management:
- Assist in the development and implementation of sales strategies and tactics to achieve business objectives, through campaigns, events, exhibitions, and any other marketing support.
- Coordinate with various departments, including engineering, procurement, and project management, to ensure timely delivery of products and services.
- Monitor the progress of sales projects and provide regular updates to the sales team and management.
Market Research and Analysis:
- Conduct market research to identify potential clients, market trends, and competitive intelligence.
- Analyze campaign data and performance metrics to identify areas for improvement and inform strategic decision-making.
Qualifications
Qualifications and Experience Requirements
- Bachelor’s degree in business administration, Marketing, Engineering, or related field.
- Proven experience in sales coordination, preferably in the construction or engineering industry.
- Strong understanding of sales principles and practices.
- Excellent communication skills, both verbal and written.
- Proficiency in MS Office suite and CRM software.
- Exceptional organizational and time management abilities.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Attention to detail and accuracy in handling sales-related documents and data.