Job Overview

The role involves supporting Clearance and Brokerage Operations by completing assigned administrative and customer service processes accurately, on time, and in compliance with internal policies and external regulatory requirements. The position requires consistent attention to detail, effective coordination, and adherence to defined procedures to support smooth inbound and outbound clearance activities.

Key Responsibilities

• Perform clearance and brokerage administrative services for inbound and outbound shipments
• Support clearance customer service, cage handling, and export control activities
• Ensure accuracy, completeness, and compliance in all documentation and operational processes
• Monitor transactions to identify anomalies and resolve issues using established rules and procedures
• Escalate complex matters to senior team members when necessary
• Maintain high standards of regulatory compliance and customer service throughout all clearance operations

Required Skills & Competencies

• Strong accuracy and attention to detail
• Proficiency in Microsoft Office and PC applications
• Effective planning and organizational skills
• Solid numerical ability
• Clear written and verbal communication skills

Company Values

FedEx operates on a people-first philosophy and is committed to fostering a diverse, equitable, and inclusive workplace. The company provides fair treatment and growth opportunities for all employees and is an equal opportunity employer.

About FedEx

FedEx is a global leader in express transportation and business solutions, serving over 220 countries and territories worldwide. The company is consistently recognized among the World’s Most Admired Companies and relies on its dedicated team members to deliver outstanding customer experiences every day.