Job Description
This role supports Clearance and Brokerage Operations through the execution of defined administrative, customer service, and regulatory processes. Responsibilities span brokerage administration, clearance customer service, cage handling, supply chain solutions and engineering, and cross-border customs clearance (face-to-face and online). The position requires strict adherence to established procedures, timelines, and compliance standards.
The role holder is responsible for completing assigned tasks accurately and on time, ensuring completeness, accuracy, and compliance with all relevant internal and external requirements. Anomalies are identified and addressed using established rules and procedures, with more complex issues escalated to senior team members when necessary.
Key Skills & Competencies
- Strong accuracy and attention to detail
- Proficiency in Microsoft Office and PC skills
- Effective planning and organizing skills
- Strong interpersonal skills
- Proven problem-solving skills
Equal Opportunity Statement
FedEx operates on a people-first philosophy and is committed to maintaining a diverse, equitable, and inclusive workforce. The company enforces fair treatment and provides growth opportunities for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or related medical conditions), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world’s largest express transportation companies and has consistently been recognized among the Top 10 World’s Most Admired Companies by Fortune magazine. The company delivers transportation and business solutions across more than 220 countries and territories worldwide, powered by dedicated team members committed to making every FedEx experience outstanding.