Purpose:
The Client Service Assistant is accountable for the day to day creation of new member accounts and supporting the sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.
Primary Responsibilities:
- Checking on the correspondence email and responses.
- Keeping and updating records of all members.
- Conduct proper due diligence on client accounts & documentation.
- Ensuring proper application forms have been dully filled & conducting any data entry for account creation.
- Creation of online account applications.
- Update client static data.
- Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed.
- Carry out banking transactions.
- Filing and archiving of documents.
- Arrange for mail and courier services.
- Any other duty as may be given by the Operations team.
Academic and Professional Requirements
Particulars Detail Specific Field or Qualification
- Education – Bachelor’s Degree. – Bachelor’s Degree in Business related field
Experience Required:
- Relevant Experience – 1 year
How to Apply:
If you have the a fore mentioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 26th September, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 31st October, 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.