Credit Controller

ESL is seeking to recruit a highly skilled and experienced Credit Controller to join our Finance Department. This role is critical in safeguarding the company’s financial health through effective credit management, debt collection, and risk mitigation. The position is based in Nairobi with frequent travels to branch offices within Kenya.

Duties & Responsibilities

• Credit Management.
•  Evaluating new credit requests and conducting client credit checks.
• Setting up the terms of credit for new clients as per credit policy, with guidance from supervisor.
• Coordinate with major credit insurance partners to determine credit risk prior approval.
• Liaise with GCFO and EXCOM on special credit approvals.
• Negotiating payment plans.
• Managing the collection of all payments and debts.
• Preparing statements and reports for the Management Accountant and the Group CFO.
• Liaising with internal and external customers.
• Timely managing debt collection processes.
• Manage the external debtor collector appointed.
• Monitoring Credit management internal controls and credit risk procedures.
• Proactively identifying high risk customers for effective credit risk management.
• Prompt Reconciliation of accounts and sending out statements for timely payments.
• Follow-up credit issues under Legal Department.
• Identify & mitigate all company bad debts and align with group credit policies on collection and provisions.
• Coordinate with internal & external auditors and provide debtors balances confirmations every end of the financial year.
• Sound Credit Policies.
• Implement any changes in credit management policy, such as the PFI model and any exemptions.
• Sensitization of team members on areas that affect them.

Additional Tasks.

• Adherence to professional conduct.
• Ensure Compliance to relevant Statutory, QMS Standards, Financial and Tax laws.
• Liaise with the ICT to ensure automation of the credit control processes.
• Regular reporting on credit control performance and any exceptional matters.
• Support the annual budget formulation process and monitoring.
• Implementation / close of gaps noted from reviews (ISO, other audit management reports).
• Ensure the customer database is always updated in the ERP.
• Any other duty assigned by management.

Qualifications

• Master’s degree in finance or a related field.
• Bachelor’s degree in finance or accounting.
• CPA (K) or ACCA certification.
• Minimum 3–5 years post-qualification experience.
• Fluency in English, both written and spoken.