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Customer Experience Officer at Optimum Hospital

Expired
Job Overview
Employment FullTime
Location Nakuru Kenya
Experience At least 2 years
Education Level Bachelor's Degree
View More in Jobs > Customer Service & Support
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Opportunities Meet Aspirations

CUSTOMER EXPERIENCE OFFICER

Optimum Current Healthcare is seeking a dedicated and customer-focused Customer Experience Officer to support our commitment to delivering exceptional patient and client care. The successful candidate will play a key role in handling client inquiries, resolving concerns, and ensuring an outstanding service experience across all touchpoints.

Qualifications

  • Diploma or Degree in Customer Service, Business Administration, Communication, Public Relations, or related field.
  • Minimum of 1-2 years’ experience in customer service, preferably in a healthcare setting.
  • Excellent communication, interpersonal, and listening skills.
  • Strong problem-solving and conflict-resolution capabilities.
  • Ability to multitask, prioritize, and work well under pressure.
  • Proficiency in MS Office; experience with hospital management systems is an added advantage.

How to Apply

If you have strong communication skills, a customer service background, and a heart for healthcare, this is your opportunity to grow with us.

Send your CV to hr@optimumhospital.com before 3rd December 2025.

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