Customer Service Agent at Platinum Credit Ltd
Platinum Credit Ltd is inviting applications from qualified and customer-focused individuals for the position of Customer Service Agent. This role is ideal for professionals who are passionate about service excellence, effective communication, and delivering positive client experiences.
The successful candidate will be responsible for supporting clients, handling inquiries efficiently, and ensuring every interaction reflects professionalism, accuracy, and care.
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information regarding products and services.
- Resolve customer issues and escalate complex cases where necessary.
- Maintain proper records of customer interactions and transactions.
- Uphold high standards of customer service and brand representation.
Requirements
- A Diploma in a business-related course.
- Strong communication and problem-solving skills.
- Experience in a call centre setting will be an added advantage.
- Ability to work in a fast-paced, client-focused environment.
How to Apply
Interested candidates should send their CV to recruitment@platinumcredit.co.ke on or before the deadline. Friday, 20th February 2026
Only shortlisted candidates will be contacted.