Job Objective: To assist with managing, organizing and maintaining WIOCC’s data system.

Reporting Line: Network Administrator

Key Duties & Responsibilities

• Assist to perform regular data quality checks and clean up any inconsistencies
• Work with IT and business teams to automate repetitive tasks within Network Administration
• Maintain and update databases to ensure data accuracy and integrity
• Support data migration, data entry, and validation processes
• Assist in the development and documentation of data management procedures
• Provide user support and training for data systems as needed
• Maintain a backup for all configurations done on each of the network equipment
• Assist with creation of ad hoc reports as needed
• Actively use and ensure data integrity of BSS systems

Qualifications & Skills

• Bachelor’s degree in Information Technology, Computer Science or equivalent
• Proficiency in database systems (e.g., Oracle), Structured Query Language and Microsoft Excel

Minimum Experience & Skills

• Strong analytical and numerical skills and able to collate and interpret data from various sources
• Strong attention to detail and organizational skills
• Expert in SQL, Power BI or equivalent, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
• Effective written and verbal communications skills evidenced by previous work history and accomplishments
• Excellent communication and presentation skills, including ability to summarize and concisely share key information to all levels within the organization
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
• An understanding of networks and the underlying technologies is a plus
• Willing to work outside of normal office hours

Preferred Experience & Skills

• Experience in Data Cleaning, Data Standardization and Data Validation processes
• Has automated or been involved in the automation of repetitive tasks
• Knowledge of relational databases and data querying languages
• Prior experience in a data-related or administrative role is a plus
• Experience working with Big Data

Attributes

• Client focused, relationship builder
• Integrity, honest with high ethical standards
• Boundless, passionate and flexible
• Personnel excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Strong analytical skills and able to collate and interpret data from various sources
• Good English language communicator with a natural aptitude for dealing with people
• Excellent network diagnostic skills