Company: Jubilee Insurance
Jubilee Insurance was established in August 1937 as the first locally incorporated insurance company based in Mombasa. Jubilee Insurance has expanded across the region to become the largest composite insurer in East Africa, offering Life, Pensions, General, and Medical Insurance.
Today, Jubilee is the number one insurer in East Africa with over 1.9 million clients. The company has offices in Kenya, Uganda, Tanzania, Burundi, and Mauritius. Jubilee is the only ISO-certified insurance group listed on the three East African stock exchanges:
- Nairobi Securities Exchange (NSE)
- Dar es Salaam Stock Exchange
- Uganda Securities Exchange
Its regional offices are highly rated on leadership, quality, and risk management and have been awarded AA- in Kenya and Uganda and A+ in Tanzania.
Jubilee Insurance currently has an exciting career opportunity for a Digital Sales Strategist at Jubilee Life Insurance Limited. The successful candidate will report to the Senior Officer – Alternative Channels and will be based at Jubilee Exchange, Nairobi.
Role Purpose
The job holder will be responsible for converting online leads into sales by calling customers generated through alternative channels and convincing them to purchase retail life solutions. The role involves meeting set revenue targets and promoting Jubilee retail life and pension products.
Additionally, the role holder will be responsible for growing the digital sales portfolio, ensuring seamless customer experiences, and collaborating with stakeholders to achieve strategic objectives.
Main Responsibilities
- Converting online leads into digital sales by contacting customers generated through digital channels and convincing them to purchase retail life solutions and pensions.
- Conduct outbound calls to potential customers to introduce and promote Jubilee retail life and pension products or services.
- Generate and manage online leads to achieve sales targets.
- Prepare a monthly sales pipeline to support closure and achievement of monthly KPI revenue targets.
- Drive portfolio growth through digital sales of retail life and pension products.
- Prepare and present proposals to new and existing clients using webinars.
- Conduct effective follow-ups on lead closures and manage the end-to-end process for new business setup.
- Participate in product campaigns, presentations, and respond to client market queries.
- Adhere to compliance requirements, operational procedures, and practice management standards.
- Consistently achieve set budgets for digital retail life and pension products.
Corporate Governance
- Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects.
- Implement and uphold strong data protection and privacy practices to safeguard customer information.
- Participate in audits and internal control assessments and address identified gaps promptly.
- Stay updated with insurance regulations and underwriting best practices to ensure industry compliance.
- Adhere to the laws and regulations of Kenya, insurance industry policies, and all internal company procedures.
Key Competencies
- Financial Acumen: Strong understanding of insurance concepts, retail life, and pension products to provide informed client recommendations.
- Digital Sales & Business Development: Ability to convert online leads and grow digital sales.
- Strong knowledge of online sales processes, lead generation, and sales cycle.
- Adaptability to technological advancements and industry changes.
- Strategic thinking and business acumen to identify growth opportunities.
- Strong relationship-building, negotiation, and stakeholder management skills.
- Analytical mindset for data-driven decision-making.
- Customer-centric approach focused on improving client experiences.
Qualifications
- Bachelor’s degree or Diploma in Insurance, Actuarial Science, Finance, Business, Marketing, or a related field.
- Certificate of Proficiency in Insurance (ECOP or COP).
Relevant Experience
- Minimum 1–2 years of experience in a similar role.
- Proven track record of successfully closing online sales leads and managing sales portfolios.
- Strong ability to build and maintain relationships with clients and partners.
- Experience in telesales, e-commerce sales, call center support, or digital sales is an added advantage.
- Demonstrated ability to think strategically and develop actionable plans to achieve business objectives.
How to Apply
Qualified candidates are encouraged to apply by emailing: JLILBancassurancerecruitment@jubileekenya.com. Quote the Job Title: Digital Sales Strategist in the subject line. Application Deadline: 23rd March 2026
Note: Only shortlisted candidates will be contacted.