Engineer – IT Assets Management and Compliance

Job Description

Responsible for managing the end-to-end lifecycle of technology assets, including inventory management, asset discovery, tooling, and compliance across IT hardware, software, licenses, cloud resources, and network infrastructure. The role supports Safaricom’s technology transformation strategy by improving visibility, governance, and tracking of technology assets through AI-enabled asset management practices.

Working closely with the Lead – Technology Assets Management and Compliance, the position contributes to strategic platform planning, automation, and innovation, leveraging AI-driven operational intelligence to enhance operational excellence while ensuring alignment with enterprise standards, regulatory requirements, and service quality objectives.

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
• Design and implement automated workflows for the end-to-end lifecycle management of all technology assets—from procurement and deployment to retirement and secure disposal.
• Cloud & Passive Asset Tracking: Lead initiatives to optimize resources in public cloud assets (AWS, Azure, GCP) and physical passive infrastructure (e.g., racks, servers, devices, calling, fixed network inventory) to ensure visibility into total IT spend.
• Leverage AI-driven tools to identify and track discoverable (connected) and non-discoverable (passive) assets across hardware, software, cloud, and network ecosystems.
• Collaborate with Cyber Security to proactively identify and remediate unpatched assets or unauthorized Shadow IT, eliminating potential vulnerabilities across the technology ecosystem
• Develop technical controls to ensure 100% license compliance and audit readiness. Act as the primary technical point for software publisher audits and internal governance reviews.
• Build strong collaborative relationships with cross-functional teams including Network, Cloud, Security, Applications, and Vendors.
• Focus efforts and resources on high-impact technology assets management initiatives that improve assets lifecycle management proactive, scalability, and internal stakeholder relationships.
• Drive continuous improvement through standardization, automation, and adoption of best practices across the technology ecosystem.
• Linking asset management decisions to business value by reducing IT spend, avoiding compliance penalties, and ensuring investments are financially sustainable.
• Support change management by guiding teams through platform upgrades, migrations, and new service rollouts.
• Understanding of ISO/IEC 19770, ISO/IEC 27001, and ITIL frameworks to ensure asset practices meet compliance, audit, and governance standards while supporting enterprise risk management.
• Work closely with vendors, service providers, and internal delivery teams to maximize value from strategic partnerships.
• Support planning, execution, and governance of platform projects, ensuring delivery within scope, cost, quality, and timelines.

Qualifications

• BSc/B-Tech in Computer Science, Electrical/Telecom Engineering, or related field.
• Experience: Minimum 3 years in IT Asset Management, systems engineering, or IT operations in large-scale environments.
• Experience with the following tools; ITAM/ITSM platforms (ServiceNow, Flexera, BMC Helix(Remedy), etc).
• Managing diverse asset portfolios across compute, storage, and network devices (Dell, IBM, HP, Huawei, Cisco etc) and OS platforms (Windows/Linux).
  Strong knowledge of ISO/IEC 27001, PCI-DSS, and ITIL frameworks for compliance, audit readiness, and risk mitigation.
• Technical expertise in managing vendor contracts, OEM hardware/software portfolios, and cross-functional collaboration.
• Strong knowledge of ISO/IEC 27001, PCI-DSS, and ITIL frameworks for compliance, audit readiness, and risk mitigation.
• Proficiency in deploying AI-enabled ITAM tools for real-time tracking of connected and passive assets across hardware, software, and networks.
• Certifications in any of the following or related training courses is an added advantage