HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Facilities Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

The purpose of this role is to oversee, manage, and ensure the effective delivery of facilities-related contracts, including maintenance, security, cleaning, utilities, and other support services. The role is responsible for negotiating, monitoring, and enforcing contract terms, ensuring compliance with legal and safety regulations, optimizing vendor performance, and maintaining cost-effectiveness in line with organizational standards.

• Deadline: 2025-11-07
• Category: Facilities
• Subsidiary: HFC

Principle Accountabilities

Contract Management

• Develop, review, and negotiate facilities service contracts in line with organizational policies.
• Ensure that all contracts meet legal, safety, and compliance requirements.
• Monitor vendor performance against agreed KPIs, SLAs, and budgets.
• Manage contract renewals, terminations, and amendments as necessary

 Facilities Operations Oversight

• Ensure the efficient delivery of facilities services including cleaning, security, maintenance, landscaping, and waste management.
• Coordinate preventive and corrective maintenance schedules for buildings and equipment.
• Liaise with internal stakeholders to ensure facilities meet operational needs.

Vendor Relationship Management

• Serve as the primary liaison between the organization and facilities service providers.
• Conduct regular vendor evaluations and performance reviews.
• Resolve disputes or service delivery issues promptly.

Compliance & Risk Management

• Ensure all facilities contracts comply with occupational health and safety standards, environmental regulations, and corporate governance policies.
• Maintain accurate records of compliance audits, inspections, and incident reports.

Budgeting & Cost Control

• Prepare and monitor the facilities management budget in relation to contracted services.
• Identify cost-saving opportunities without compromising service quality

Reporting & Documentation

• Maintain up-to-date contract registers and vendor documentation.
• Provide regular facilities performance reports to senior management.
• Recommend improvements in facilities service delivery and vendor management

Leadership and Development

• Build and lead a high-performing team, fostering a culture of collaboration, accountability, and continuous learning.
• Provide guidance, mentorship, and professional development opportunities to team members.
• Set clear performance expectations and provide regular feedback and performance evaluations.
• Promote a positive and inclusive work environment that encourages teamwork and innovation.

Key Competencies and Skills

Technical competencies

• Excellent negotiation and contract drafting skills.
• Strong vendor management and relationship-building skills
• Familiarity with building codes, health and safety regulations, and sustainability standards.
• Ability to interpret and apply contractual terms, service level agreements (SLAs), and key performance indicators (KPIs)
• Expertise in contract compliance, dispute resolution, and ensuring adherence to legal and regulatory frameworks
• Expertise in project management for facilities upgrades, renovations, or capital projects
• Ability to design and track performance scorecards for contractors and vendors
• Competence in using ERP systems for procurement, contract tracking, and vendor payments
• Strong MS Excel and data analytics skills for cost analysis, reporting, and trend identification
• Competence in invoice verification, contract billing, and reconciliation of service provider payments

Leadership competencies

• Performance Management
• Strategic orientation
• Result orientation and execution excellence
• Strong communication and team management skills
• Strong interpersonal skills, ability to interact effectively with clients and colleagues.
• Self-Starter with plenty of initiative to innovate, change or develop old ideas into new opportunities and enjoys a fast-paced exciting environment with a commitment to achieving results
• Ability to communicate complex performance and strategy concepts clearly and persuasively.

Minimum Qualifications, Knowledge and Experience

Academic & Professional

• Bachelor’s Degree in Built Environment, Business Administration, Finance or any other related field.
• Professional certification in Contract Management, Procurement, or Facilities Management (e.g., CIPS, IFMA) is an added advantage.
• Project Management Certification is a requirement  

Experience

• Minimum 5 years’ experience in facilities or contract management, preferably in a corporate or real estate environment.
• Strong knowledge of contract law, procurement processes, and vendor management.