Location: Nairobi, Kenya
Type: Full-time
Application deadline: 3 December 2025

About the role

We are seeking a professional and friendly Receptionist to be the first point of contact for visitors and callers. The ideal candidate will provide excellent customer service, manage front-office operations, and support general administrative activities.

Key responsibilities

• Greet and assist visitors in a professional and welcoming manner.
• Answer, screen and forward phone calls; manage incoming emails.
• Coordinate office activities and communications.
• Manage scheduling, appointments and basic diary tasks.
• Perform general administrative duties (filing, data entry, office supplies).
• Maintain a tidy, organised reception area and support ad-hoc front office needs.

Requirements

• Previous experience in a front office / receptionist role.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Professional appearance and a customer-friendly demeanor.

How to apply

Send your CV and cover letter to hr@ifssgroup.com with the subject line: “job title Application -Your Name”. Applications close 3 December 2025.