Position Overview:

Reporting to the Managing Director, the Head of IT will be responsible for championing continuous optimization of the Network’s operations and processes, including ensuring innovation/ renewal of core processes and systems. The position holder will also be responsible for overseeing and managing the ICT function and ensuring continuous availability of the systems, networks and databases, including data security systems, to achieve reliability and optimum support for hospital operations.

Key Responsibilities:

·       Develop strategies to drive innovation, including automation of patient and nonpatient-facing processes in line with the overall strategic plan of the Network.

·       To design, implement, support and maintain LAN, WAN, security and Server infrastructure that supports the requirements of the business from a performance and availability standpoint.

·       Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations.

·       Conduct feasibility studies for various upgrade projects, improvements, and other conversions.

·       Define hardware and software standards in conjunction with owners and stakeholders.

·       Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities.

·       Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.

·       Prepare the ICT annual budget and monitor its implementation upon approval to ensure cost containment and value for money.

·       Developing and implementing IT policy and best practice guides for the organization.

·       Put in place disaster management and business continuity processes and infrastructure to ensure business continuity for the Network’s operations.

·       Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.

·       Serve as the institution’s information technology representative on a variety of information technology-related committees and task forces departments, and government bodies regarding the implementation of information systems necessary to meet mandated data, information and reporting requirements.

·       Provide leadership and guidance to direct reports.

Qualifications

Qualifications & Skills:

·       Master’s degree in Information Technology, Computer Science, Computer Engineering or any other related fields from a recognized institution.

·       Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or any other related field from a recognized institution.

·       Minimum of 10 years’ information technology experience including computer operations management, multiple roles in systems implementation, architecture, security/compliance, business-wide strategic planning responsibility with 5 years at management level.

·       Experience in developing scalable enterprise solutions and being abreast with modern emerging technologies such as AI, Cloud (Cloud Migration and Management, Back-Up, Cloud Native Infrastructure Solutions, Integration Planning Capability, Cloud Security Solution – Compliance, Cloud Security Framework Design and Evaluation) and distributed ledgers.

·       Professional ICT qualifications such as Microsoft Certified Systems Engineer (MCSE), CCNA or other equivalent and recognized qualifications will be an added advantage.

·       Membership to an association like Computer Society of Kenya, Engineering Board of Kenya or any internationally ICT recognized association will be an added advantage.

Strong leadership and managerial skills, with experience in leading and developing high-performing teams.