Job Summary    

Jacaranda Maternity  is seeking an experienced IT Manager who will both work with our current tech stack and prepare and execute the transformation of current systems into more robust, long lasting, flexible systems in the coming 18-24 months.  This person will be our organization’s “go-to” individual for both technical implementation and also ideation, innovation, testing, development and roll-outs.  

We place great value in candidates who are fantastic communicators in verbal and written forms, and for this role, being able to translate and clearly explain technical concepts in “plain English” while also transforming non-technical concepts into actual technical specifications that can be executed. 

Technical Skills

• 4+ years experience with PHP: Given the reliance on PHP 5.6, in-depth knowledge of PHP, including experience with upgrading and securing PHP applications, is crucial.
• 3+ years experience with Database Management and Optimization: Proficiency in MySQL, including the ability to design, optimize, and secure databases. Experience with MySQL user account management and log analysis tools is essential. Comfortable writing application logic for data retrieval and storage; able to craft intermediate to advanced queries for data analysis.
• 2+ years experience with Python: Demonstrated experience designing, developing, and maintaining applications in Python applications.
• 3+ years experience with Infrastructure Management: Strong experience with server and network infrastructure management, including virtualization technologies, server hardware.
• 3+ years experience with Cloud Services: Strong experience developing and maintaining applications on AWS, Azure, or GCP.
• 2+ years experience with Security and Compliance: A strong understanding of IT security best practices, data protection laws and compliance requirements, particularly in managing and securing sensitive medical data.
• Software Development Practices: Familiarity with modern software development practices, including version control, continuous integration/continuous deployment (CI/CD), and agile methodologies.

Strategic and Managerial Skills

• Project Management: Ability to oversee complex projects, from planning and execution to monitoring and closing, ensuring they are delivered on time, within scope, and budget. As an organization we place a large emphasis on being able to articulate and track progress using formal project management software, which we will provide.  
• Change Management: Experience in managing technology change, including system upgrades and migrations, with minimal disruption to business operations.
• Team Leadership and Development: Skills in leading, mentoring, and developing IT teams, fostering a culture of innovation, accountability, and continuous improvement.
• Vendor and Stakeholder Management: Proficiency in negotiating with and managing vendors, as well as engaging with stakeholders across the organization to gather requirements, report progress, and align IT initiatives with business objectives.

Communication and Analytical Skills

• Effective Communication: Strong verbal and written communication skills, with the ability to explain complex technical issues to non-technical stakeholders and facilitate productive discussions.
• Problem-Solving and Analytical Abilities: Exceptional problem-solving skills, with a knack for analytical thinking and the ability to use data to inform decisions, optimize operations, and resolve issues.

Adaptability and Continuous Learning

• Adaptability: The IT landscape is continuously evolving, so the IT manager must be adaptable, staying abreast of new technologies and best practices that could benefit the company.
• Learning and Development: A commitment to personal and professional development, encouraging a learning culture within the IT team to ensure skills remain up-to-date and relevant.

Outsourcing Scoping

Ability to evaluate outsourced services or companies for specialized tasks.