Human Resource Officer

Main Responsibilities

• Manage data entry and profiling, including employment records, status changes (appointments, probation, promotions, transfers, separations, confirmations, end of contracts, and staffing changes), and prepare related reports.
• Prepare the monthly payroll and ensure all statutory deduction reports are forwarded to the finance department for payment by the 5th of every month.
• Manage all types of leave (study, annual, paternity, compassionate) for the entire institution, including branches, leave schedules, and administration.
• Provide general clerical and administrative support to the HR division, including drafting letters, memoranda, and reports related to human resource programs.
• Ensure all staff have up-to-date job descriptions and that their files are properly maintained in safe custody.
• Perform general office support duties, including making copies, maintaining calendars, sorting and distributing mail, and ordering office supplies.
• Assist in analyzing staff needs and performance reports, including appraisals, training needs assessments, and performance improvement plans.
• Coordinate with medical providers to ensure KIM employees are covered and receive their medical cards.
• Assist in developing, communicating, and enforcing the Institute’s policies, procedures, and code of ethics to ensure ethical practices among staff and stakeholders.

Key Performance Indicators

• Accuracy of HR records.
• Effective administration of the HR registry/database (HRIS).
• Compliance with HR policies.
• Conducting skills audits.
• Efficient payroll management.
• Proper records management.

Key Skills and Competencies

• Knowledge of Enterprise Resource Planning (ERP).
• Computer literacy.

Knowledge and Experience Required

• Bachelor’s degree in Human Resource from a recognized university.
• Two (2) years of relevant experience.
• Membership in the Institute of Human Resource Management (IHRM).

Marketing Officer

Main Responsibilities

• Formulate and execute marketing plans in liaison with Unit Managers and other Functional Heads.
• Develop, process, and dispatch marketing materials such as brochures, flyers, posters, and cards.
• Generate live leads and follow up to convert them into business.
• Implement the Institute’s marketing plan at the user unit to ensure total compliance.
• Oversee the creation of advertisements and marketing materials to promote KIM products.
• Participate in evaluating marketing activities to measure effectiveness.
• Coordinate internal marketing activity schedules to avoid overlap and ensure proper planning.
• Lead implementation of go-to-market campaigns to reach the target market and ensure quicker return on investment (ROI).
• Prepare monthly marketing reports and maintain records of all activities.
• Prepare marketing budgets in consultation with Heads of Functions and Regional Managers.
• Develop and implement plans to strengthen relationships with media organizations for effective messaging and brand positioning.
• Undertake digital marketing activities on platforms such as websites, Facebook, Twitter, LinkedIn, Instagram, and Google Ads, and provide social media performance monitoring reports.

Key Performance Indicators

• Increase brand loyalty and equity.
• Enhance brand visibility.
• Ensure compliance with approved budgets.
• Adherence to Institute policies and procedures.
• Establish linkages that lead to business opportunities.

Competencies/Technical Skills

• Computer literacy
• Enterprise Resource Planning (ERP)
• Customer care skills
• Public relations
• Report writing
• Networking skills
• Business development skills
• Marketing skills

Knowledge and Experience Required

• Bachelor’s degree in Marketing or a related field.
• Three (3) years of relevant work experience in the service industry.

Business Development Executive

Main Responsibilities

• Market and sell open training, consultancies, and in-house training for the Strategic Business Unit to both potential and existing clients.
• Initiate client/prospect meetings for new sales opportunities by booking appointments.
• Interface with existing strategic customers to solidify mutual expectations of performance and growth.
• Enhance relationship management for new and existing business to maintain and grow the customer base.
• Make presentations to potential clients to promote new products and special deals.
• Conduct market intelligence and provide constant feedback on market trends.
• Ensure timely collection of payments from clients after service delivery.
• Develop consultancy proposals for potential assignments.
• Responsible for proposal development for sourcing new business.

Key Skills and Competencies

• Customer service skills
• Marketing skills
• Report writing
• Proposal writing
• Presentation skills

Knowledge and Experience Required

• Bachelor’s degree in Marketing or a related business field.
• Three (3) years of relevant work experience.