LEAD, TRAINING, CHANNEL ENABLEMENT, PRODUCT DEVELOPMENT & PARTNERSHIPS (TCHAP)
- Company: APA Insurance
- Location: Head Office
- Deadline: 16-Apr-2026
Job descriptionBACKGROUND: APA Micro insurance (APMI) is redefining inclusive insurance across Africa through co-created solutions, embedded partnerships, and bundled offerings that protect livelihoods and buil…
KEY PRIMARY RESPONSIBILITIES
Product Development and Innovation:
- Co-design inclusive insurance products addressing climate, health, and livelihood risks.
- Translate client insights, field feedback, and behavioral data into product features and training content.
- Collaborate with actuarial, data, and operations teams to ensure product viability and rollout readiness.
Channel Enablement and Training :
- Lead on boarding and capacity-building for distribution channels (SACCOs, cooperatives, faith-based groups, agri-value chains, digital platforms).
- Develop and deploy scalable training frameworks for Smart Mobilizers, partner staff, and BD teams.
- Monitor channel performance and training impact to optimize reach, retention, and revenue.
Partnerships and Donor Engagement :
- Support cultivation of donor, foundation, and aggregator relationships.
- Contribute to proposal development, concept notes, and donor reporting.
- Represent APA Micro insurance in sector forums, showcasing training and channel innovations.
Operational Leadership and Coordination:
- Ensure operational readiness for product launches and channel activations.
- Track KPIs across training, channel performance, and partnership outcomes.
- Contribute to quarterly planning, budgeting, and reporting aligned with APA’s GWP and policy targets.
Performance Targets
- Support rollout of 3+ inclusive insurance products by Q4 2026.
- Train and on board 100+ Smart Mobilizers and partner staff.
- Contribute to donor-funded pilots generating Kenya Shillings 150M+ in GWP by end of 2026.
- Strengthen channel retention and client satisfaction metrics across APA’s footprint.
ACADEMIC QUALIFICATIONS
- Master’s or bachelor’s degree in insurance, Agricultural Economics, Development Finance, or related field.
JOB SKILLS AND REQUIREMENTS
- Strategic thinker with a bias for execution and field impact.
- Deep commitment to client empowerment and inclusive insurance.
- Entrepreneurial mind-set with comfort navigating ambiguity and growth.
- Collaborative leader who thrives in cross-functional teams.
- Values-driven, aligned to APA’s mission and purpose.
PROFESSIONAL QUALIFICATIONS
- Relevant certifications in insurance, agriculture, or financial inclusion are an added advantage.
EXPERIENCE
- Minimum 7 years in insurance, agriculture, or financial inclusion.
- Exposure to operations, product rollout, and donor-funded innovation.
- Strong communication, facilitation, and stakeholder engagement skills.
- Ability to work across functions and geographies with agility and purpose.
- Proven experience in training design, channel development, and partnership management.
- Familiarity with donor-funded programs, social enterprises, or insure techs is a strong advantage.