Manager – Mortgage
JOB PURPOSE
The Manager – Mortgage will be responsible for developing, managing, and optimizing mortgage products to meet customer needs through a customer value proposition and support the bank’s strategic goals. The role involves overseeing the entire product lifecycle, from market research and product design to launch and continuous improvement. Manager – Mortgage will work closely with cross-functional teams, including Business Development – Head Office and branches, Credit Risk Management, Enterprise Risk Management, and Marketing, to ensure product success and alignment with business objectives.
KEY RESPONSIBILTIES
- Mortgage Product Strategy
- Market Research, Product Design, Development & Management
- Partnerships Onboarding & Management
- Sales, Business Development & Relationship Management
- Personal Leadership & Development
- Team Leadership & Development
- Governance, Risk Management and Compliance (appendix)
ACADEMIC BACKGROUND
- University Degree or Diploma.
WORK EXPERIENCE
- At least 5 years of experience in mortgage product management, ideally within the banking or financial services sector.
SKILLS & COMPETENCIES
- Deep understanding of loan products and the mortgage market, including regulatory and compliance aspects.
- Strong analytical skills with the ability to use data to drive decision-making and product improvement.
- Experience in leading cross-functional teams and managing complex projects.
- Proven ability to innovate and improve product offerings based on customer needs and market opportunities.
- Excellent communication, collaboration, and presentation skills.
- Strategic thinker with a strong customer-focused mindset.
PROFESSIONAL CERTIFICATION
- Professional Banking qualification (AKIB) is an added advantage.