Position Scope:
This position is responsible for driving the growth, outreach, and sustainability of the Almasi women banking
program at National Bank -Amanah, by delivering Shariah-compliant financial and non-financial solutions
tailored to women entrepreneurs and clients, deepening inclusion, and strengthening the Bank’s position in
the women market segment.
Key Responsibilities:

• Execute and manage the rollout of Almasi suite of products (asset financing, unsecured hybrid SME
  financing, mortgage finance, construction finance, trade financing, etc.)
• Guide product customization to ensure the needs of women entrepreneurs are met while preserving
  Shariah compliance.
• Promote non-financial services: advisory, capacity-building workshops, networking, procurement
  readiness programs, etc.
• Identify, segment, and onboard women business owners and women-involved enterprises (≥ 50% women
  shareholding or management) as per Almasi eligibility criteria.
• Cultivate relationships with women’s groups, associations, NGOs, development partners to source leads.
• Represent the bank in women entrepreneurship events, exhibitions (e.g. Almasi marketplace).
• Support procurement readiness of women-owned firms to access supply opportunities with the bank (20%
  procurement allocation).
• Assess financing proposals from women-owned / women-managed businesses: credit analysis, collateral,
  structuring.
• Monitor repayment performance, delinquency, recovery.
• Ensure compliance with the bank’s credit policy, risk guidelines, and Shariah principles.
• Deliver high service standards, including dedicated Almasi teller counters.

• Serve as a specialist contact for women clients, resolving their inquiries, complaints, and ensuring seamless customer journeys.
• Track customer satisfaction, retention metrics raining, Advocacy & Internal Awareness.
• Train branch staff, sales teams, and relationship officers on the Almasi proposition, gender-sensitive sales and customer service.
• Promote internal awareness to ensure women banking is integrated into mainstream targets.
• Collaborate with marketing / communications to design campaigns, content for the Almasi website, knowledge hub, etc.
• Prepare performance reports, dashboards, forecasts (new clients, portfolio growth, NPAs, cross-sell, etc.)
• Monitor gender-tagged MIS / data tracking of women clients.
• Use market research to identify unmet needs or gaps and recommend product enhancements.
• Ensure adherence to Shariah advisory rulings, internal compliance, risk and legal protocols.
• Support audits and reviews of the Almasi program.
• Any other duties as may be assigned by Management from time to time.

Education/Professional Qualifications, Skills & Experience:

• Bachelor’s degree in Finance, Banking, Islamic Finance, Business Administration or a business-related field from a recognized University.
• Professional Certification in Islamic Finance is an added advantage.
• A minimum of 7 years’ experience in retail banking, SME banking, or women / inclusive finance of which at least 3 years in Relationship Management.
• Experience in credit evaluation, product marketing, business development
• Deep understanding of Shariah-compliant financing instruments
• Familiarity with gender-responsive banking or financial inclusion initiatives
• Strong communication, relationship-building, negotiation and presentation skills
• Analytical mindset; ability to translate insight into actionable strategies
• Integrity, ethical orientation, and commitment to compliance.
• Customer-oriented & empathy
• Target / sales driven
• Strategic thinking & innovation
• Stakeholder engagement
• Problem-solving & decision-making
• Teamwork & cross-functional collaboration
• Digital literacy (banking systems, data analytics, CRM)
• Adaptability & resilience

How to Apply:

Send your CV and application letter showing how you meet the role requirement stated above to: Recruitment@nationalbank.co.ke by Friday, 17th October 2025

Indicate Name of Job on email subject.

Please note that applications received after the deadline will not be considered.

Only shortlisted candidates will be contacted for the next stage/s of the process