Job Purpose Statement

The Network Engineer role is to support the bank’s Network infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly NCBA group IP Networking, Datacentre Network technologies, SD access and SD WAN in collaboration with external vendors, system experts and consultants. 

Key Accountabilities (Duties and Responsibilities)

Network Automation 30% 

• Drive initiatives to achieve efficiencies through automation tools and technique 
• Performing Network maintenance, migration, and upgrading hardware and software. 

Data centre Support 20% 

• Monitor all Data Centre equipment & ensure compliance to required standards & systems. 
• Perform troubleshooting on data centre, identify issues and assist in timely resolution. 
• Ensure adherence to all established guidelines and management practices for employees. 
• Analyse and determine appropriate layout of all equipment’s in data centre with help of balancing and cooling. 
• Monitor and supervise all data centre solutions. 

Network Scripting 10% 

Develop scripts to automate deployment and installation. 

SLA & Incident management 20% 

To provide management of group network security related projects, incidents, problems and escalations are dealt with according to defined set of policies, processes, procedures and SLA’s. 

Project Management 10% 

• Plans, designs & implements network projects in accordance with Bank’s requirements 
• Monitor capacity & performance of the group databases to ensure optimum efficiency 

Business Continuity 10% 

• Disaster readiness is maintained as agreed and ensures regular DR exercises are done 
• Assist in the development of a Business Continuity Plan for the IT operations of the bank. 

Support of IT Strategy 10% 

• Effectiveness of integration of IT infrastructure blueprint with the bank’s business direction 
• Contribute to effectiveness of the network security system (policy, controls & infrastructure) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access 
• Support other areas where necessary (On-prem, Hybrid and Cloud instances)

Job Specifications

Academic: 

Bachelor’s Degree in Computer Science, Information Technology or related field. 

Professional: 

• CCNA, HCIA and other relevant database professional qualifications in IT field 
• Knowledge in Python, Linux and automation tools will be an added advantage 
• Project Management certification and experience is preferred e.g. PRINCE2, PMP 

Desired work experience: 

• 3-4 years’ proven experience in network support on medium to large organizations 
• Working experience in a bank or other financial services organization would be added advantage