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Officer-ICT at ABC Bank Group

posted 6 days ago
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 2 years
Education Level Bachelor's Degree
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Opportunities Meet Aspirations

AFRICAN BANKING CORPORATION LIMITED (ABC BANK)

ABC Bank is a leading commercial bank with over 41 years of experience in the banking industry. The Bank seeks to recruit a dynamic, creative, self-driven, and highly motivated professional for the following position:

OFFICER – ICT

Reporting To: Manager – Infrastructure

The successful candidate will be part of the ICT Team and will be responsible for providing technical support for ICT infrastructure across the Bank. This role involves managing the ABC Bank Data Centre and Disaster Recovery (DR) Site, documenting technical procedures, troubleshooting networks, configuring systems, creating and monitoring servers, and ensuring maximum system uptime.

Key Responsibilities

The Officer – ICT will be responsible for, but not limited to, the following duties:

  • Providing day-to-day ICT support related to Core Banking Applications (Level 1 and Level 2 support).
  • Troubleshooting, diagnosing, and resolving network system faults.
  • Administering, supporting, and managing Active Directory servers.
  • Testing and evaluating new technologies for possible adoption.
  • Recording reports and coordinating system upgrades within the ICT infrastructure.
  • Monitoring and maintaining endpoint and network devices.
  • Installing, configuring, and maintaining network infrastructure, server environments, and systems to ensure reliable Data Centre operations and user activities.
  • Preparing documentation and technical specifications to support planning and implementation of new or upgraded ICT infrastructure.
  • Performing server administration tasks including user and group administration, security permissions, group policies, print services, event log analysis, and system resource monitoring.
  • Monitoring Data Centre health using existing management tools and responding to hardware issues as they arise.
  • Building, testing, and maintaining new servers as required, including capacity planning, storage planning, and performance optimization for virtual environments.
  • Performing or delegating regular backup operations and implementing data protection, disaster recovery, and failover procedures.
  • Supporting and enforcing network and systems security policies, including system patching, upgrades, malware protection, and prevention of unauthorized access.
  • Maintaining network integrity, server deployment, and security, including email security and data storage environments.
  • Managing internal infrastructure resources such as laptops, desktops, servers, routers, switches, firewalls, printers, phones, and security updates.
  • Supporting internet, intranet, LAN, WAN, and network segments.

Minimum Qualifications, Knowledge, and Experience

  • Bachelor of Science (BSc.) in Information Technology.
  • Minimum of two (2) years’ banking experience.
  • System Administration certifications (added advantage).
  • Networking Administration certifications (added advantage).
  • Strong network assessment and troubleshooting skills for LAN, WAN, and endpoint connectivity.
  • Knowledge of Windows and Linux operating systems.
  • Excellent time management skills.
  • Self-driven, open-minded, and proactive attitude.
  • Strong analytical and troubleshooting skills with a high level of attention to detail and accuracy.

How to Apply

Interested and qualified candidates are invited to submit their applications via email to: recruitment@abcthebank.com Application Deadline: 23rd January 2026

Please indicate “OFFICER – ICT” as the subject of the email.


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