Job Purpose

To support the Supply Chain Category Manager in delivery of agreed objectives in line with the Bank strategy to maximize efficiency and effectiveness of department in responding to IT procurement needsand in implementing the procurement strategy to deliver value to internal clients by optimizing costs throughout the product life cycle and proactive supplier management.

The Assistant Procurement Category Manager-IT will work with cross functional teams drawn from the business to develop, implement and manage information Technology category in ensuring the delivery of assurance of supply, quality, service, competitive cost and incremental savings as desired by the business.

Key Responsibilities.

Category Governance:

• Conduct regular strategic reviews to assess whether the category is aligned with market trends and business objectives.
• Promote diversity and inclusion by ensuring a broad mix of suppliers in the category.
• Leverage technology and data analytics to optimize category decision-making and performance.
• Provide training to team members on category governance best practices and compliance to ensure consistency.

Financials Management:

• Develop scenario-based financial models to prepare for different market conditions or unexpected financial challenges.
• Implement strategies to mitigate financial risks, including hedging, diversifying revenue streams, or adjusting pricing structures.
• Evaluate the efficiency of capital investments to ensure maximum return on investment and reduced wastage.
• Prioritize spending based on value creation and long-term sustainability rather than short-term costs.

Contracts Management:

• Regularly review and update contract clauses to reflect evolving business needs, legal changes, or market conditions.
• Develop effective strategies for negotiating contract renewals that maximize value and minimize risk.
• Conduct periodic performance audits to assess contract compliance and identify opportunities for improvements.
• Work closely with legal departments to ensure contracts are legally sound and minimize potential disputes.

Reporting/Internal Processes:

• Implement automation tools for reporting and internal processes to reduce manual errors and improve efficiency.
• Introduce real-time analytics to provide up-to-date insights and enable more agile decision-making.
• Establish a strong internal audit function to ensure process integrity and regulatory compliance.
• Introduce a formal feedback mechanism to gather input on internal processes, allowing for continuous improvement.

Stakeholder Engagement (Supply performance; Customer satisfaction):

• Implement customer loyalty programs to reward repeat customers and foster stronger relationships.
• Develop proactive communication plans to keep stakeholders informed about any issues, changes, or improvements.
• Conduct regular supplier performance reviews to assess their alignment with company standards and objectives.
• Create and track customer-centric performance metrics that go beyond satisfaction, such as Net Promoter Score (NPS).

Learning and Growth:

• Encourage cross-training between departments to enhance employees’ versatility and promote a collaborative culture.
• Build a central knowledge repository to store lessons learned, best practices, and technical expertise for easy access.
• Implement succession planning strategies to identify and develop high-potential employees for key roles.

Qualifications & Experience

• A university degree in Supply Chain or business-related field.
• Professional Qualification: Member of KISM/ CIPS.
• Desired work experience: At least one (1) year experience in a similar role in medium or large size organization.