About the Role

As the Product Manager, Embedded Finance, you will own the full lifecycle of financial products — from discovery to partner negotiations to product build, GTM, and post-launch optimization.

1. Lead Product Strategy for Embedded Finance

• Shape a roadmap that transforms affordability and access to education across Africa
• Combine data, user insight, UX psychology, and financial logic to prioritize effectively
• Identify high-leverage opportunities that accelerate adoption, trust, and retention

2. Build and Scale Financial Products (payments, installments, savings, insurance)

• Design solutions from first principles: flows, states, edge cases, fallback logic
• Define “Definition of Ready” and “Definition of Done,” and act as Product Owner in delivery
• Work closely with engineering to remove ambiguity and ensure predictable delivery
• Drive clarity and trust in first-time-use experiences — parents should never feel confused or unsafe when handling money

3. Drive Partner Success and Accountability

• Evaluate and select FSPs: banks, MFIs, insurers, KYC vendors
• Negotiate APIs, SLAs, commercial terms, and support processes
• Hold partners accountable for reliability, latency, settlement, and ticket turnaround times

4. Launch with Operational Maturity (Not Wishful Thinking)

• Prepare communications, CX scripts, FAQs, escalation paths, fallback plans, dashboards
• Run readiness gates: no launch without support and visibility in place
• Scale in safe, iterative phases — not big-bang releases

5. Own Business Outcomes (Not Feature Output)

• Track funnel conversion, retries, settlement disputes, claims success, retention
• Move key metrics every sprint — not every quarter
• Decide when to iterate, scale, or stop based on real data

What Success Looks Like (Within 12 Months)

• Parents complete financial flows confidently in a single session
• Support tickets decrease because the product simply works
• Embedded Finance becomes a measurable driver of retention and LTV
• Partnerships are productive and accountable — not vague or optimistic
• Engineering reports predictable delivery and reduced ambiguity
• You are known internally as the go-to person for building value at scale

Ideal Experience

• 3–8+ years in Product Management for SaaS, fintech, payments, insurance, lending, wallets, or mobile money
• Experience shipping complex, multi-stakeholder, API-driven or workflow-heavy products
• End-to-end ownership from strategy → build → launch → GTM → scale
• Experience with banks, mobile money providers, insurers, credit-risk partners, or KYC/KYB vendors (added advantage)